... Trailhead. Meeting complex mission requirements and citizen needs is easier and more cost-effective with a modern cloud solution. Today’s most innovative governments are adopting the service models of business, viewing their citizens as customers, because today’s voter expects public sector agencies to deliver the same high-quality service as the private sector. Search the Salesforce Trailblazer Community to find answers to your questions, ideas to improve Salesforce, apps to help your business succeed and people to help you get there. It has never been more challenging to meet constituent expectations, minimize IT threats, and comply with changing regulations — all while meeting a broad range of agency demands. Various trademarks held by their respective owners. Reopen Your Business Safely ... Marketing Cloud ; Social Studio ; Trailhead ; CALL US 1-800-667-6389 Contact Us Login Login Other Logins . Salesforce Government Cloud offerings are dedicated instances of Salesforce Customer 360, the world's most trusted multitenant platform as a service (PaaS) and software as a service (SaaS) offering. Join the conversation here to ask questions, get answers, stay updated and share experiences. This group is dedicated to your success with Service Cloud products. Watch Trailhead Live videos (live or on demand) from your iOS Trailhead GO app. AWS Cloud Practitioner Trail These environments are designed for mission impact and for use by U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers (FFRDCs). Trailhead Resources. - Sarah Franklin, EVP & GM Platform, Trailhead & Developers - Cindy Bolt, SVP, Salesforce Industries; We hope to see you there! Salesforce Government Cloud offerings are dedicated instances of Salesforce Customer 360, the world's most trusted multitenant platform as a service (PaaS) and software as a service (SaaS) offering. The EDO is the quickest and easiest way to get a Demo org with pre-loaded data, an automatic reset button, and embedded videos, guides and tutuorials. ... Trailhead. Salesforce’s industry-leading multi-tenant platform as a service (PaaS) and software as a service (SaaS) offerings were designed to solve every need in the public sector with full … Government Cloud, hosted in Salesforce co-located data centers, maintains a FedRAMP Moderate Authority to Operate (ATO), a DoD Impact Level 4 Provisional Authorization (PA), and is connected to the DISA Cloud Access Point (CAP). Install this free app to guide your employees through their Salesforce learning adventure on Trailhead. Service Cloud for Lightning Experience. It has never been more challenging to meet agency demands and customer expectations. Connect with salesforce.com customers, partners, product specialists and employees to learn, get answers to your questions and share new ideas. Marketing Cloud Email Studio, Marketing Cloud Admin, Marketing Cloud Audience/Contacts. Assign, track, and report on badges earned by your team via pre-built reports and dashboards to take your Salesforce game to the next level. Introducing Salesforce Government Cloud Plus. MuleSoft Resources. Trail AWS Cloud for Technical Professionals Build cloud-native solutions on the AWS platform. AppExchange Resources. Make your IT infrastructure secure and scalable so you can focus on your mission. Cloud Service Providers (CSP) that support U.S. government customers or operate on U.S. government information are responsible for complying with the requirements established by the FedRAMP program. It allows customers to store and process moderate impact level data and DoD Controlled Unclassified Information (CUI). Learn more about enhancements to Trailhead GO. Oct 29, 2020 11am PT. Stay mission-focused with a single solution designed for government customers that need to comply with the highest level of FedRAMP compliance. Set up customer service for your business. The Getting Started with Government Cloud will help you understand the basics of government software by giving you training guidance. The Mulesoft Government Cloud environment has been granted an agency-sponsored provisional Authority to Operate (ATO) of *Moderate* impact or below. Questions for a Government Expert? E-gov Advantages and Disadvantages: Understand the advantages and disadvantages of e-government. Events Salesforce regularly hosts events around the world. Today’s most innovative governments are adopting the service models of business, viewing their citizens as customers, because today’s voter expects public sector agencies to deliver the same high-quality service as the private sector. Salesforce Government Cloud and Salesforce Government Cloud Plus are dedicated instances of Salesforce Customer 360, composed of Salesforce’s industry-leading multitenant platform as a service (PaaS) and software as a service (SaaS) offerings. Government Cloud Plus is authorized at the FedRAMP High Impact Level, the highest level of FedRAMP compliance, built on. You might be missing out on valuable communications about your Salesforce partnership. Dedicated infrastructure for use only by U.S. federal, state, and local government agencies, FFRDCs, and government contractors. Salesforce … Compliance engineered for the Cloud. MuleSoft Government Cloud. Assign, track, and report on badges earned by your team via pre-built reports and dashboards to take your Salesforce game to the next level. A true cloud offering, Genesys Cloud is flexible, open, and feature-rich, with subscription-based pricing. Training Management Software: Attracting talent is a tricky area to navigate but it doesn‘t have to be - with the right tools. Marketing Cloud. Government Cloud; Public Sector Applications; Compliance; Customer Stories; Resources Questions for a Government Expert? Salesforce government CRM helps agencies build stronger connections between citizens, employees, governments, partners, and the information they all need, which can make government more responsive, effective, and above all, efficient. ~2 hrs 10 mins +5,100 points Trail Admin Advanced Trailhead GO Enhancements. ... Government Cloud Plus. Government agencies and contractors are continually challenged to manage legacy systems, meet citizen expectations, and adhere to changing regulations. B-Well Together. Government Cloud was designed to meet the specific security needs of U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development … Capture Government Contracts: Take the difficulties out of managing government contracts with a CRM software. Government Data Track ; Healthcare Data Track ; Resources. Unite teams with Salesforce Sales and Service Cloud to unlock siloed customer data, improve your customer experience and drive more revenue. Additional Information. Learn them for free today! MuleSoft. Government Cloud is hosted in Salesforce colocated data centers, maintains a FedRAMP Moderate Authority to Operate (ATO) and a DoD Impact Level 4 Provisional Authorization (PA), and is connected to the DISA Cloud Access Point (CAP). Meeting complex mission requirements and citizen needs is easier and more cost-effective with a modern cloud solution. Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust. Healthcare Data Track. Hello, I'm doing the Trailhead "Learn CRM Essentials" trail and I've gotten to the Service Cloud section (Part 4). View the replay We’re excited to share that registration is now live for AMER Partnerforce Live: Growing Together.This virtual event is designed to inspire you - as part of our partner ecosystem - to continue growing together with Salesforce, in a digital-everywhere world. Government CRM solutions from Salesforce are revolutionizing the capabilities of the public sector just as it has the private sector. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States. Built on AWS GovCloud (US), Salesforce Government Cloud Plus is authorized to operate at the FedRAMP High Impact Level and addresses the stringent unclassified data security and compliance requirements of the U.S. Government, including DoD Information Impact Level 2 (IL2). Digital Government Resources: Keeping up with the technology trends, integrate mobile citizen apps with call centers, websites, and social media on a single platform. Cloud Service Providers (CSP) that support U.S. government customers or operate on U.S. government information are responsible for complying with the requirements established by the FedRAMP program. Government App Development: Easily develop mobile applications on the Salesforce platform. Government Database Solution: See how the government is using cloud solutions instead of traditional technology. Join us for virtual demonstrations and live events that focus on thought leadership and solutions for government agencies and the public sector. Customer data is processed and stored solely within the continental U.S., operated and supported by screened U.S. citizens as applicable. Modern governments need modern solutions. Genesys Cloud for Salesforce - Genesys - AppExchange A unified, all-in-one customer engagement and employee collaboration offering that’s intuitive, easy to use, and deploys rapidly. Government Cloud was designed to meet the specific security needs of U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers (FFRDCs). © Copyright 2020 Salesforce.com, inc. All rights reserved. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States. Applicable only to the environment branded and sold as Government Cloud Plus. Federal IT Solutions: Learn how the federal government is leveraging technology to revolutionize how it functions on a daily basis. Discover resources to extend functionality, ensure a successful migration, and learn the Authority to Operate process. We’ll help you set up a strategy to start connecting people and streamlining processes like never before. ... Service Cloud for Lightning Experience. Ready to talk more about the capabilities of the Customer 360 Platform for Government? Discover Salesforce Success Cloud resources and make the most of your Salesforce implementation. Government Cloud. Leading Through Change Blog. Stay up to date on Salesforce Partner news on … Salesforce Government Cloud offerings are secure solutions built from the industry-leading Salesforce platform and designed for U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers (FFRDCs). Marketing Cloud, Trailhead... Marketing Cloud Social Studio Trailhead Try For Free Government and Aerospace Overview; Verticals; Solutions; Products. 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