Work with management in hiring and training employees, planning, assigning and directing work, Address guest complaints and resolve guest problems, Take part in food running, bussing, and setting tables, when necessary, Data entry for monthly profit and loss statements. Ensuring each guest receives excellent service by providing an environment which includes maintaining the brand standards, solid knowledge of the menu, and all other components of gracious hospitality. Outstanding ability to communicate a Strong sense of responsibility. Close out cash and credit card payments to reconcile. Proficiently steer efficient, quality-focused and cost-effective restaurant operations by anticipating guests' needs, delivering top-notch service, and motivating staff to exhibit productivity excellence. Addressing diner complaints and take the appropriate actions to ensure dissatisfied guest become returning customer. Supervised the preventative maintenance and upkeep of equipment, and facility. Overseeing front of house personnel to maintain adequate staffing and minimize overtime. Trained staff and ensured efficient operation of restaurant. Monitor dining rooms for seating availability, service, safety, and well being of guests, Complete scheduled inventories and stock and requisition necessary supplies, Ensure staff is working together as a team to ensure optimum service and that guest needs are met, Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Do you need the best Restaurant Supervisor resume? Average year round hotel occupancy of 92% with average daily check-in/check-out ratios of 1500 rooms with peeks at 22,000. Restaurant Shift Managers make sure that operations run smoothly and patrons leave with an excellent impression. Draw upon sound financial skills to track daily revenues, administer payroll, and monitor labor expenses to ensure goal attainment and budget compliance. Energetic and results-driven professional with more than five years of experience in the customer service arena. Implemented product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required. and communicate these issues with appropriate personnel, Assist in the continuing educational programs of the restaurant, attending and participating in weekly training classes for the service staff in the following areas: customer service and engagement; standards of service; food and wine knowledge; product presentation, Utilize cross training in each front-of-house position, along with banquet training, to assist when necessary. Coordinated with management for on-the-job training of new associates. Maintained restaurant inventory of kitchen ware, products, food stuffs, beverages including wine and spirits. The general manager is the restaurant’s business leader. Maintained administrative functions - inventory, employee attendance and counseling, Was successful in attaining budget expectations; sales exceeded projected budget by 5%, Brought new items into the outlets in order to increase sales, Resolved guest concerns and complaints in order to maintain a positive atmosphere, Created new recipes and menus for special events, Prepared meals to feed groups of 120 to 400 people, Coordinated with Executive Chef in conducting daily inventory and organizing restaurant, including creating prep list, cleaning procedures, and food safety, Lead pre-meal meeting that addressed staff questions and prepared for an accurately ran kitchen, Conducted quality control and monitored fresh product delivery, Prepared meals in a high-volume kitchen with exceptional quality, emphasizing fine details precision and presentation. How to tailor your resume to the restaurant manager job description. Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel. As a part of formal education, the Restaurant Supervisors need only a degree in hospitality management or catering management. Train, assign tasks, prepare schedules, cut liabilities, update and file paperwork, analyze financial documents, understand transaction related reports, and reconcile discrepancies, Take thorough inventory and verify assets on hand to complete an accurate order, Evaluate summarized reports for financial accounting statements at the end of a 24 hour financial period, Understanding of HIPAA laws and other policies and procedures with regard to employee rights, Appraise situations under high stress and make accurate decisions, Interviewed, hired, and trained employees, Addressed complaints and resolved problems, Assigned and coordinated work of employees. Provided excellent customer service in a prompt and courteous manner. Responsible for daily, weekly and monthly inventories. Culinaire International January 2013 to April 2013 Restaurant Supervisor Washington, DC, Virginia. How to write a restaurant general manager resume that gets more interviews. Successful track record of conferring with customers by telephone and in-person to provide them with information regarding products or services. Operated cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times. Restaurant Supervisor NEW Bistroplex Resume Examples & Samples Interview, select, train, supervise, counsel and discipline lounge/restaurant staff for the efficient operation of the outlet. Itemized and totaled customer orders at checkout counter, and accepted payment. This is the highest title in in the food and beverage division of the company, Train, direct, and manage 10 employees in food and beverage related activities, Handle inventory twice a month, plan menu, and prepare all foods (soups, sauces, specials), Consistently lowered food costs to be between 28%-34%. Supervised and coordinated activities of dining room personnel to provide fast and courteous service to hotel guests. You have to be fast paced, quick thinking and have an eye for perfection. Support in hiring, training, scheduling, evaluating, counseling, motivating and developing employees, Strategize new ideas and make recommendations on problem solving any current issues, Identify and implement new ways to increase organizational efficiency, productivity and quality, Manage scheduling, payroll, submitting work orders, and inventory control. RESTAURANT SUPERVISOR JOB DESCRIPTION JOB SUMMARY Assists the Restaurant Manager in directing and organizing the staff of A.T. (Ariccia Trattoria), Piccolo Bar and Lounge, Caffé Siena, In-Room Dining and our Executive Floor Lounge to ensure first class service, food & beverage offerings and marketing to maximize Demonstrated ability to check freshness of food and ingredients prior to cooking. Looking for the management level job in reputed restaurant. This restaurant manager resume guide will show you: Restaurant manager resume examples better than 9 out of 10 other resumes. Displaying enthusiasm and knowledge about the restaurants' menu and products. Managing the complete service delivery of guest individual food beverage services according to standards and procedures. Assigned work tasks and coordinated activities of dining room personnel to ensure prompt and courteous service. Responsible for alcohol ordering and inventory for all operations of the hotel. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. This job requires soft skills, the general people skills necessary to work well with customers and employees, and hard skills, the discrete knowledge needed to run a restaurant. If you're interested in becoming a restaurant manager, or if you're looking to change jobs in this industry, you'll want to prepare a robust restaurant manager resume. Committed to quality service and food and beverage knowledge. Develop departmental objectives, budgets, policies, procedures, and strategies. Skills : Exceptional Interpersonal Communication, Customer-focused, Skilled Trainer, Effective Workflow Management, Excellent Time Management, Adherence To High Customer Service Standards, Effective Problem Solver, Inventory Control, Microsoft Outlook, Word And Excel, And Exceptional Telephone Etiquette. Proactively conduct pre-meal briefings with chef and restaurants managers to educate staff on menu items including ingredients, preparation methods, and special promotions. Built sales forecasts and schedules to reflected desired productivity targets. Objective : 2+ years of experience as a Restaurant Supervisor. Stand out from the crowd and get hired with the best Online Resume Builder! Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel. Oversaw all 5 food and beverage outlets throughout the hotel. Skills : Customer Service, Receptionist, Retail Sales, Administrative Support, Problem Solving, And Time Management. What Does a Restaurant Supervisor Do? A restaurant supervisor is responsible for overseeing the daily running or affairs of an eatery or restaurant. Assisted in training of staff and new managers assuring proper knowledge was given. Scheduled and directed staff in daily work assignments to maximize productivity. We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. Restaurant Manager/Bartender II Resume. Restaurant Supervisors, or Restaurant Managers, work to keep the customers happy enough to return to the restaurant, as well as encourage others to visit. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. A restaurant manager's job description involves managing staff, inventory, menus, customer service, and budgetary limitations. These duties include ensuring food is prepared in time for breakfasts, lunches and dinners, keeping customers happy and adhering to the safety standards of their restaurants. See our sample Restaurant Supervisor Cover Letter. Recruiting, training, developing, and communicating with all team members as well as assist the general manager through consistent weekly meetings with all team members. How to write Experience Section in Supervisor Resume, How to present Skills Section in Supervisor Resume, How to write Education Section in Supervisor Resume. 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